100% Uptime Gurranted100
Our solutions can be tailor made to solve a multitude of organizational challenges.
We bring years of contact center expertise to every project – from strategy to planning to execution.
Obtain efficient answers to your software questions by calling while working at your computer.
Reliable call center services since 2018
Take Customer-Agent interactions to the next level with Call Center Africa's feature-rich call center software solution. Be it inbound, outbound, or blended campaigns – call center management was never this easy. Effective Call Routing, Bulk outbound dialing, Real-time monitoring, and 10+ Call Center KPI reports.
Call Center Africa is committed to protecting your customer data and information. To ensure enterprise-grade security, we follow the standards and best practices defined by International Security Frameworks and use PCI-DSS certified Data Centers. This ensures a secure way to process customer information
Call Center Africa offers a number of call center deployment options from a cloud contact center to an on-premise setup or a hybrid solution. Take advantage of Call Center Africa’s flexible and scalable platform to set up a contact center that suits your unique requirements any where in the world
Effectively route calls to the right department based on caller input.
Make outbound calling easy with an automated dialing system.
Auto distribute your calls to the best-suited agent via routing.
Easy access to all the customer information for better conversion.
Ensure high call quality by monitoring real-time calls.
Get better visibility and hold on every metric that matters.
Recording every call and use these recordings to score your agents.
Improve the overall productivity with automated workflows.
We're a world-class call Center technology company who offers a range of services
Call Center Africa services strives to be the model virtual IT Department, for small and mid-size businesses. We are committed to enabling the success of our clients by leveraging our own expertise in ways that help them realize profitable results from their technology initiatives.
100% Uptime Gurranted100
Commitment to security100
Passion for privacy100
This option is perfect if you need to start a simple call center for your corporate or personal needs and want to save money on call center solutions.
This offer provides you with extended support, Reports and API inegration for your future call center as well as fair pricing and more useful features for your call center projects.